Payment
We accept the following methods of payment:
Credit cards:
Mastercard, VISA, JCB, Connect
Debit cards:
Solo, Switch, Visa Debit, Maestro, Electron
Payment may be made by any of the methods above and will be debited when we receive your order. The total amount you pay is the same, regardless of the payment method you use. Our prices include VAT where applicable.
Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. A payment from you also constitutes an acceptance of your offer and that a contract has been made between us.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
Privacy
We are committed to protecting your privacy and the security of any information given to us in order for us to process your order.
Our Data Protection Policy:
We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information.
Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party, except to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments. Your privacy and confidence will be respected at all times.
What Information is collected about you and how is it used?
When you place an order we need to collect your name, address, e-mail and telephone number as well as details of the method by which you intend to pay for the Goods. This information allows us to process your offer to purchase Goods and delivery of those Goods to you. We use your e-mail address to send you notification of the status of the order. We will contact you by e-mail or by telephone if any problems occur regarding delivery of the Goods to you. This information may be provided to third party service providers for the purpose of processing your offer to purchase the goods. We may use your e-mail address to provide you with information on products, services, promotions and special offers where you have indicated that this is acceptable by checking the box on the ‘Delivery details page.
Third parties:
We will not sell or pass your details to third party organisations except for the purpose of processing your offer to purchase the goods.
Consent:
By making offer to purchase Goods you consent to the information you provide to us being processed for any of the above purposes.
Cookies:
Cookies are small pieces of information that are sent from your browser to our web server. On this web site, cookies are used to keep track of the items you place in your shopping basket. We do not store any personal information in the cookie; they are designed only to collect information of an anonymous nature. We will not combine such anonymous information with your personal details. You will need to ensure your cookies are enabled to allow you to purchase from our site.
Security:
The security of your transaction is important to us and to prevent any details being seen by unauthorised persons it is protected throughout the payment process. To do this we use a secure server to encrypt the information before it is sent to the payments processor.
Orders and Delivery Times
All orders are normally processed within 2 business days. Expect approximately 3-5 business days to receive your order. Orders outside the UK and Ireland may take longer. If there is a problem with your order, you will receive a call or email within 2 business days from the time the order was placed. We aim to deliver your products in the stated time period but under exceptional circumstances, it may take up to 30 days.
Prices are subject to change and displayed in Pounds Sterling. Prices include shipping to the Channel Islands and the UK but but not to other destinations. The shipping charge to other zones is displayed during checkout. We also offer a UK next day Special Delivery service for £8.00 provided that orders are received on Monday to Friday before 2.00 pm.
We apologize for any discrepancies caused by typographical errors and reserve the right to correct them. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
Occasionally, items may not be available to ship at the time of your order. If we are unable to ship the item within 2 business days, you will be notified. You will then have the option to cancel the order or place the item on back order. Should you decide to cancel your order under these circumstances, your credit card payment will be refunded in full.
VAT (UK)
As we are based in the Channel Islands, VAT is not applicable to goods under 22 Euros in value. However please note, HM Customs have the right to collect duty on certain goods over 22 Euros. On goods over this value, VAT is included within the price advertised on the website.
Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, Visorshop Limted IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Visorshop Limited DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
EXCEPT AS SPECIFICALLY STATED ON THIS WEB SITE, TO THE FULLEST EXTENT PERMITTED AT LAW, NEITHER Visorshop Limited NOR ANY OF ITS AFFILIATES, DIRECTORS, EMPLOYEES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. FOR THE AVOIDANCE OF DOUBT, Visorshop Limited DOES NOT LIMIT ITS LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT ONLY THAT IT ARISES AS A RESULT OF THE NEGLIGENCE OF Visorshop Limited, ITS AFFILIATES, DIRECTORS, EMPLOYEES OR OTHER REPRESENTATIVES. GOODS SOLD BY Visorshop Limtied IS GUARANTEED BY THE MANUFACTURER OF THE PRODUCT UNDER THEIR OWN TERMS OF WARRANTY. CLAIM CONSIDERATION WILL BE MADE IN A QUICK AND JUST FASHION BY THE MANUFACTURER. THE PARTS MANUFACTURER IS SOLELY RESPONSIBLE FOR ANY DAMAGES TO PERSON OR PROPERTY CAUSED FROM ANY DESIGN, MANUFACTURING, TESTING AND USE OF THEIR PRODUCTS AND WE DO NOT ACCEPT AND LIABILITIES FOR SUCH DAMAGES. WE SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES.
Cancellation and returns
You can cancel your purchase at any time up to 7 working days after the day of delivery. To do this, Please e-mail at info@visorshop.com.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. The merchandise must be returned in sellable condition unless damaged before receipt.
If you fail to take reasonable care of the goods before they are returned to us and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights - for example, if goods are faulty or mis-described. In such a case we will provide you with a pre-paid Royal Mail returns label.
If you would like to exchange for an alternative item, you must notify us of your intent within 7 days of receipt by email. Goods must be sent back at your own cost. If goods are not returned, we will arrange collection and charge you for the direct costs of collection.
How to Contact Us
By telephone: +44 (0)7005 947082
By e-mail: info@visorshop.com
By mail: Visorshop Limited, 29-33 Devonshire Place, St. Helier, Jersey, JE2 3RD.